Reference

777q Banking: Cash In, Cash Out

Adding funds and taking money out on 777q both run through the wallet you already use for bills — bKash, Nagad, Rocket or Upay — with the cashier sitting inside your account and no visit anywhere in the path.

bKashNagadRocketUpayWallet verification
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777q 777q Banking: Cash In, Cash Out
777q Withdraw to Your Own Wallet

Withdraw to Your Own Wallet

Payouts go back the way the money came in. If you deposited with Rocket, choose Rocket; if you used Nagad, choose Nagad. That rule is not there to make life harder — it is how we keep a stranger from pointing your balance at their own number. Once you submit an amount, the request appears in your history with a status you

can check yourself, and the wallet you typed is shown back to you before anything is confirmed. If a first withdrawal triggers a documents check, we say so on the same screen.

  • Open the payout screen — Go to Withdraw inside your account. The wallet you used to deposit is already listed there, so you are not hunting for a number you sent to last week.
  • Confirm the wallet you want — Choose bKash, Nagad, Rocket or Upay and check the number shown against your own app before you continue. A typo at this step is the one we cannot undo.
  • Enter the amount and send the request — Type the amount, submit, and watch the status in your history move from open to processing. Nothing is deducted twice if the screen stalls; refresh before you resubmit.
  • Clear the documents check if it appears — A first payout may ask for your National ID and a selfie. Send both through the account, and the request moves on once the name matches your wallet.
LOCAL RAILS

Pay the Way You Already Pay

The cashier is built around the wallets Bangladesh actually uses — bKash, Nagad, Rocket and Upay — plus a plain bank transfer when an amount is larger than a wallet comfortably handles. Each rail is a different path, so the receiving number and the confirmation step change with your choice; read the screen for the option you picked instead of reusing a number from an old screenshot. Players in Dhaka and elsewhere open the same cashier on mobile, and the flow suits whichever wallet app you already have installed.

bKash Send from your own bKash account to the number the cashier shows, then paste the TrxID back in. Use Send Money rather than a payment request, and check the reference before you confirm.
Nagad Nagad transfers follow the same path: open the app, send to the displayed number, and keep the confirmation SMS. The cashier asks for the transaction ID only, never for your PIN.
Rocket Rocket runs off your wallet number and PIN, in the app or at an agent point. Send the exact amount the cashier lists, then submit the TxnID so we can match it.
Upay Upay sits alongside the bigger wallets in the cashier. Same flow — send, copy the ID, paste it back — and the name on the Upay account has to match your account name.
Bank Transfer For larger amounts, bank transfer gives you a receipt with a reference number. Copy that reference into the cashier exactly as printed, leading zeros included, or the match will fail.
777q Deposit to Your 777q Wallet

Deposit to Your 777q Wallet

Your deposit starts and ends inside the account — the cashier generates the receiving number, you send from your own wallet, and you come back to confirm. We keep the amount you enter and the amount that lands in the same screen so you can compare them before you submit. Send from a wallet registered in your own name; a bKash or

Nagad transfer from a friend's number is the most common reason a payment sits unmatched while our team checks it. Nothing is added to your balance until we match the transaction ID you paste in.

  • Sign in and open the cashier — Log in to your 777q account, tap Deposit, and keep your wallet app open beside it so you can copy the receiving number without switching screens twice.
  • Choose bKash, Nagad, Rocket or Upay — Pick the wallet you actually use for bills. The cashier then shows the receiving number and a reference line you should not edit or shorten.
  • Send the amount from your own wallet — Enter the amount in the wallet app, confirm with your PIN, and send only from a number registered in your own name — third-party sends are the usual reason a payment gets held.
  • Confirm the transfer on our side — Return to the cashier, paste the transaction ID exactly as the SMS shows it, and submit. Your balance updates after our team matches the payment to your account.
777q Verify Your Account Once

Verify Your Account Once

Verification is a one-time step that unlocks normal withdrawals, and you can start it before you ever need the money out. We ask for your name as printed on your National ID, a clear photo of that document, and a selfie so we can see the person holding it. The point is to prove the account and the wallet belong to the

same person, which is what protects your balance if your phone is ever lost. What you send is checked against the details already on your account, not passed around in a chat thread.

  • Match your name to your ID — Type your name exactly as it appears on your National ID. A short form or initials that do not match the document is the common reason a check bounces back.
  • Upload a clear photo of the ID — Photograph the front in daylight, keep all four corners in frame, and avoid glare from a tube light. Blurred or cropped images are sent back and slow the whole thing down.
  • Take the selfie check — Hold the phone at eye level, remove glasses, and follow the prompt on screen. This step confirms the person holding the document is the person using the account.
  • Watch for the confirmation — Once the name, photo and wallet line up, verification shows as complete on your account and normal withdrawals open up for you.

Banking Questions, Answered Straight

These are the payment questions our support desk answers most often, written out plainly so you do not have to open a chat to find out how the cashier behaves. If your situation is not covered here, live chat from inside your account is the fastest route — we can see the transaction while you type, which beats describing it from memory.

Open the cashier inside your account, pick bKash, Nagad, Rocket or Upay, send from your own wallet to the number shown, then paste the transaction ID. Your balance moves once we match the payment.

Most delays come from a mismatch — another person's wallet, a mistyped transaction ID, or a changed reference. Correct the ID and we match it; if it still sits open, send support your SMS screenshot.

No — payouts go back to the wallet your deposit came from. That is why sending from a friend's bKash or Nagad causes trouble later. If your wallet changes, verify the new number before you request a payout.

Your National ID, a clear photo of it, and a selfie taken in normal light. We compare the name and photo against the details on your account and the wallet you registered.

Each rail sets its own floor, and the cashier shows the current figure for the option you choose before you confirm, so you are never guessing at the amount.

Use live chat from inside your account so we can see the transaction on our side while you type. Have the wallet name, the amount and the TrxID ready — that trio is what we look up first.
Reference

777Q Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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