Reference

Know Where You Stand Before You Start

777q operates under specific eligibility conditions — access to our platform depends on your local law and the region your account is registered in.

Eligibility by regionAccount responsibilitybKash, Nagad, Rocket coveredPolicy updates notifiedEnglish governing terms
777q Know Where You Stand Before You Start
LEGAL CONTACT PATHS

Reach Us About Any Legal or Policy Matter

If you have a question about your rights under these terms, need to dispute a transaction processed through your bKash or Nagad wallet, or want to request a copy of the data we hold on your account, our support team handles these directly. Raise a legal or policy query through live chat or email and we will route it to the right team.

Live Chat Start a chat session from your account dashboard to raise a legal query, dispute a transaction, or request policy clarification from our support team.
Email Support Send your legal or data request to our support address. Include your registered account details and the specific policy or transaction reference you are querying.
Account Help Centre Access the Help Centre from your logged-in account to find policy documents, submit a formal request, or track the status of an open legal query.
HOW WE HANDLE POLICY

Data, Cookies, Security and Your Account Rights

We handle account data, cookies, security and retention as part of a single policy framework — not as separate concerns. Here is what that means in practice for your account on 777q.

Data We Hold

We store the information you provide at registration — name, contact details, wallet identifiers like your bKash or Nagad number — and transaction records tied to your account activity.

Cookies and Session Tracking

We use cookies to maintain your session, remember your login state on mobile, and measure how our pages perform. You can manage cookie preferences in your browser settings at any time.

Account Security

Your account is protected by OTP verification on login and withdrawal requests. If you use a shared device, we recommend logging out after each session to keep your wallet details secure.

Data Retention and Requests

We retain account and transaction data for the period required under applicable rules. To request access to your data or ask us to delete it, contact support via live chat or email with your account reference.

Common Questions About Our Legal Terms

These are the questions we hear most often about eligibility, account rights, data handling and what our legal terms actually require from you.

No. Payment method availability does not confirm eligibility. Access depends on your location and local law. Confirm that online wagering is permitted in your region before opening an account.

Yes. Contact our support team via live chat or email with your account reference and a data access request. We will respond within the timeframe set out in our data policy.

Transaction records are retained for the period required by applicable rules, even after account closure. You can request a summary of your records by contacting support before or after closing.

We notify you through your registered contact before any material change takes effect. Continuing to use the platform after that notification means you accept the updated terms.

Sharing your account, providing false identity details at registration, or attempting to access the platform from a restricted region all constitute violations and may result in account suspension.

Raise a formal dispute via live chat or email, quoting the transaction reference and the wallet — bKash, Nagad, or Rocket — used for that payment. Our team will review and respond in writing.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.